What does a business continuity plan (BCP) ensure for a credit union?

What does a business continuity plan (BCP) ensure for a credit union?

• A. Ensures essential member services continue during disruptions and defines recovery time objectives and processes
• B. Reduces loan defaults through tighter underwriting
• C. Increases branch automation without planning
• D. Ensures essential member services continue during disruptions and defines recovery time objectives and processes

Answer: (D)

A business continuity plan centers on keeping crucial member services available when disruptions occur and establishes how quickly those services must be restored and the steps to get there. It sets recovery time objectives (how fast recovery should happen) and outlines the recovery processes, roles, and communications needed to resume essential operations. This ensures the credit union can continue serving members during outages, such as IT failures or other emergencies, by providing a clear, practical path back to normal service levels. It isn’t about underwriting or pursuing automation without a plan.

A business continuity plan centers on keeping crucial member services available when disruptions occur and establishes how quickly those services must be restored and the steps to get there. It sets recovery time objectives (how fast recovery should happen) and outlines the recovery processes, roles, and communications needed to resume essential operations. This ensures the credit union can continue serving members during outages, such as IT failures or other emergencies, by providing a clear, practical path back to normal service levels. It isn’t about underwriting or pursuing automation without a plan.